FAQ

XCELSTS FAQ | Frequently Asked Questions

Q. Can I register by phone? 

Yes, XCELSTS is happy to take any course registration over the phone. Give us a call, +1 (555) 555-4750

Q. What are your business hours?

XCELSTS hours of operation are 9am-5pm, Monday through Saturday. Closed Sunday

Q. What kind of Credit Cards can I use? 

XCELSTS accepts all major credit cards. 

Q. Do you take PayPal? 

We do not except Paypal, bitcoin, or any other electronic forms of payment as a valid form of payment. 

Q. Do you accept checks? 

At this time XCELSTS does not accept personal checks. If you or your company needs to register large amounts with a check please call our Business Development Specialist,  +1 (555) 555-5541

Q. Do I need to create an account to register for courses online?

Yes, Creating an account is a way for you to check on order history, status and cart.  .

Q. How is my order shipped? 

Unless otherwise stated, all orders are automatically enrolled into its corresponding course. There is no mailing process.

Q. Are there International Locations? 

XCELSTS, is available to host courses internationally. Please call for more information. +1 (555) 555-4750

 

Q. What is your return policy? 

Please call to discuss any problem with registration or scheduling that may conflict. We will be able to determine if it can be fixed or needs to be rescheduled. 

Q. Can I exchange a course for another? 

Yes, an original receipt is required for all returns and exchanges and rescheduling corrections. For more specific information please review our Returns & Exchanges policy page or call +1 (555) 555-4750

DISCLAIMER: XCELSTS does not offer an unconditional guarantee for the hiring of its attendees. While we use the best materials and equipment standards obtainable, hire the greatest minds available, this does not guarantee attendees match the views and opinions of their employers. Therefore, we do not guarantee results. Also, we do not cover incidental or consequential damages, such as loss or damage to the contents that may be carried into one of our courses. But we will work with you, and want you to be happy with your purchase, so feel free to contact us.